ANTEL
Address
Guatemala 1075 - Complejo Torre de las Telecomunicaciones | Montevideo, Uruguay
Phone Number
+598 2928 0000
website
http://www.antel.com.uy
about this company
Antel will offer services in cutting edge communication technology in mobile, fixed, broadband and data, we have to do with an extensive and modern digital network throughout the country.
mission
Provide telecommunications services tailored to the needs of customers in an efficient, high quality, competitive prices and contribute to the welfare of the citizens, the development of culture and the country's production.
vision
Being the leading telecommunications company in Uruguay, reaching levels of technical and management excellence in the international context and contributing to the welfare of society and the country's development.
As a national communications company, we believe that Uruguayans deserve to be every day more and better connected.
In a world without borders technology allows us to be ever more united.
We feel that access to knowledge is everything.
We know that there is still much to do to be able to talk as equals, to listen and answer in order to address each of your needs for your project, your job, your industry and your future access to more opportunities.
Antel is yours and each of the Uruguayans. All this means that every time you trust us, you grow the country.
That's our big commitment.
General policies and courses of action
Period 2010-2014
Customer orientation
• Give top priority to customer service, targeting the needs of different segments, improving marketing and communications services to customers.
• Promote the single client view, maintaining a high quality service and providing adequate care in all instances of interaction with the company.
• Establish mechanisms to generate a strong client relationship - business, facilitating access to consumer products and services Antel.
Management efficiency
• Ensuring the effectiveness of the company's capabilities and ongoing innovation management: streamlining processes, expenditure and investment, and adapting the technology platforms that support their operations.
• Continue the implementation of incentive mechanisms associated with the performance across the company.
Of relationship with society
• Contribute to social inclusion and the democratization of knowledge via information technology and communication, through partnerships with the CITS-Ceibal, ANEP, state organizations and other civil society organizations.
• Provide the regional coverage of telecommunications services to contribute to universal telephony in all its forms and Internet access.
Technology-oriented and service
• Growth in the services of broadband access in both capacity and accessibility for citizens, displaying the appropriate telecommunications infrastructure throughout the country, and exploiting the potential complementarities between the networks of fixed and mobile access.
• Develop a national telecommunications network based on the latest technologies to provide multimedia services that allow distributive or interactive, Internet access, data communications business and academia, and so on., Throughout the country, and enables the continued expansion Uruguay's interconnection with the Internet.
• Develop service delivery capabilities based on new technologies and use of broadband capabilities, aiming to develop a national broad ecosystem of applications and content providers, associated with Antel.
• Intensify the use of information technology and communication for improved service delivery and management of Antel.
Human Resources
• Improving staff skills thus ensuring their greater autonomy and delegation of authority by promoting, encouraging the development of innovation capabilities of the company and commitment to management objectives.
• Respect the functional career and transparency of the processes of personnel selection.
• To promote a proactive culture in staff, with strong customer focus and service delivery.
• Promote the retention and motivation of talented staff.
Of relationships with other companies and academia
• Promote strategic alliances with companies in the region or the world to be able to give better services globally to access economies of scale and scope, and to enable the exchange of knowledge.
• Strengthen the interaction with the private sector, in particular content providers or technologies.
• Strengthen interaction with academia.
Promotion of domestic industry
• Encourage innovation and technological development as national and regional role of the applicant company Antel technology.
• Propose to Uruguay as a test lab for new technologies or services. Indeed, its size, geography, cultural level and infrastructure make it suitable for pilot launch, which in turn would have a dynamic effect of local industries.
• Encourage the purchase of domestic technology that meets the quality always necessary to be competitive and offer support due during the service life.
