Chase Bank Kenya Limited is a locally owned Bank with an Islamic window - Chase Iman. Chase Bank has a vision to be the premier Pan African Relationship Bank offering financial solutions, creating lasting value for clients, shareholders, people and businesses in the communities we serve.
The middle class and the growing SME sector are the bank's key target markets. The bank is well positioned, with presence in majority of the country's business hubs to continually deliver a unique banking experience modeled around a one-stop financial solutions product offering. Some of our target sectors include transport, construction, manufacturing, real estate, education among others.
With our positioning as 'The Relationship Bank', we have proven over the years, that we view our clients as partners. Understanding the uniqueness of every partner enables us to develop relevant products as well as delivery pertinent services as a dependable financial partner.
With 34 branches and 275 agents all over Kenya and growing, Chase Bank is well positioned to cater to the ever evolving needs of the modern day business. On this backdrop, the Bank has shown tremendous growth with total assets above Kshs. 76.6 billion as at December 2013 and ranked 13th out of 44 banks in Kenya.
In 2011, Chase Bank became the first Commercial Bank to own a Deposit Taking Microfinance Institution; Rafiki, which significantly widens the range of banking services provided. In 2013, Rafiki became a Micro Finance Institution. The Bank achieved its ISO 9001: 2008, a mark of quality, in 2009 and has been recognized in the recent past with special awards for growth, product innovation, SME banking and customer satisfaction.
Our strategy is simple, we focus on exceptional customer service and building strong relationships. This strategy permeates all sectors of our business from our vision to how we treat our customers and staff.Vision
The Pan African Relationship Bank.Mission
To enable people achieve the things that matter to them most.Brand Values
Keep It Real
Share the PassionCustomer and shareholder support
Our steady and sustained growth is a combined achievement. The bank's shareholders have shown their commitment with regular injections of fresh funds. Our clientele's continued custom and good faith have bolstered our deposit volumes. Last but not least are our own people who have remained dedicated as we strive to make a difference.
From its initial issued share capital of Kes 75 million in 1996, the share capital has constantly increased over the years through a combination of rights and bonus issues to stand at Kes 600 million as at 31st Dec 2006. This growth can be attributed to investor confidence in the institution and consistent retention of earnings.Human Resources
We are The Relationship Bank. This is evident in our approach, our culture and our relationships with our customers. In high knowledge content organisations human capital is the paramount asset.
At Chase, human capital is nurtured and rewarded. It is our people that our clients work with, often on a daily basis. The executive team has long experience both in banking and the wider financial industry. The bank's policy is to blend young, academically successful university graduates and qualified accountants with more experienced professionals to create the perfect complement which will take Chase's client relationships forward into the next decades.
In this way, we will continue to deliver a different banking experience through the high standards of our own people rather than merely taking on practices from less innovative competitors.
Team spirit, vibrancy, enthusiasm and integrity permeate our organisation from the chairman down to the most junior employee. This human capital formula coupled with quality service and operating efficiency assures our clients of the protection and enhancement of their financial standing.Address:
P.O. Box 28987 - 00200, Nairobi. 6th Floor, Prudential Assurance Building, Wabera Street, NairobiPhone number:
0730175000 / 0709800000Fax: