Background:
Alan Chua, the Executive Director of Concorde Security Pte Ltd is a self-made entrepreneur who founded the Company more than 20 years ago. Guided by a 3Rs principle of “Reliability, Responsiveness and Responsibility”, he built Concorde into a top 20 security firm in Singapore and at its peak employed more than 300 security headcounts.
He made the profound decision in 2014 after achieving record sale the previous year to transform Concorde into a technology based start-up by disrupting not only within but the entire industry.
Alan and Concorde were the subject of 2 recent case studies under the theme of “resilience” and “transformation” by Singapore Management University (SMU) and Nanyang Technological University respectively and spoken publicly on many occasions in conferences and to mass media. The case study by SMU is available online worldwide as teaching materials on Harvard Business Publishing.
Education
Graduated from Singapore Polytechnic with a Diploma in Building, Alan was admitted as a Fellow with the Chartered Management Institute, U.K in 2015. He sits on the ITE Technical Committee for Security Systems Engineering and the Electrical, Electronics and Allied Industries Industry Group Committee of Singapore Manufacturing Federation.
He has also won multiple awards including the National Infocomm Awards 2016, the highest accolade in Info-Comm Technology Innovations conferred by Infocomm Media Development Authority of Singapore. He was conferred 2017’s Entrepreneur of the Year Award co-organized by Rotary Club and Association of Small & Medium Enterprises in Singapore.
Areas of Expertise
Inventor of 3 innovative patented solutions called I-Man Facility Sprinter (IFS), the I-Man Access Control System (IMACS), and Secured Aerial Viewer and Secured Cruise Vessel, Alan markets them under the I-GuardingTM brand with a “Man-Less” philosophy using technology at the front with human elevated to a higher role.
After re-establishing this new philosophy and Concorde’s presence in Singapore, Alan is setting his sight to disrupt the global market. Europe and the U.S. are being targeted for Concorde’s international expansion with the setting up of a subsidiary in UK in early 2017 and another in the U.S. in 2018. His has bold ambition to build Concorde into a global security company driven by his patented IFS business model and its related technologies.
The Singapore Government has recognized Alan’s game-changing innovations and efforts by using IFS as the main feature and business model for the launch of the Industry Transformation Map (ITM) for the Security Industry in February 2018.
What have been the main lessons you have learned in your career and how do you implement them in your management?
“Change while you can and transform while you are still doing well”
Quotes
Some of the favorite quotes by Alan Chua:
“The Security Industry has not changed much since the cave man stood guard outside his cave. The incremental change since then was to adorn guards with a uniform and various gadgets so that they look transformed. But the human lapses like sleeping on the job did not go away”
“In the coming years, the current model of mundane security jobs like monitoring and patrolling work that is susceptible to human lapses will be replaced by a new platform based on technology solutions. This will free up precious manpower to deliver enhanced security outcomes.”
