Address:
1-16-1 Tenjin, Chuo-ku, Fukuoka City, 810-0001
Phone Number:
Fax Number:
Company Contact Email:
hotels_soumu@nnr-g.com
Website:
Employees:
1,034 (Nishitetsu Hotels) / 1,321 (Group)（as of March 31, 2025）
Capital:
30 million yen
Revenue:
25 billion yen (Nishitetsu Hotels)
31.7billion yen (Group)
(FY2024)
Introduction of your company & business:
Nishitetsu Hotel Group is a hotel company operating 23 properties across four regions—Japan, South Korea, Thailand, and Taiwan—as a member of the Nishi-Nippon Railroad Co., Ltd. Group.
The Group manages a diverse portfolio of brands tailored to the times and evolving needs of travelers, including Nishitetsu Grand Hotel, which offers refined service cultivated over more than half a century; Solaria Nishitetsu Hotel, known for its strong design focus and prime urban locations in major cities; Nishitetsu Hotel Croom, which values quality materials and local character while providing a sense of comfort as a “home away from home”; and Nishitetsu Inn, which offers comfortable and functional accommodation spaces.
Looking ahead, the Group will continue to evolve and expand its business throughout Japan and overseas, with Fukuoka—Asia’s gateway—as its core base of operations.
Mission/Vision:
We always embrace challenges. Embracing change leads to our company's growth. Through growth, we realize enriching lives for ourselves, our guests, and everyone involved with Nishitetsu Hotels.
History:
1969 – Opening of Nishitetsu Grand Hotel: Opened with the support of the local business community as the “guest room of the international city of Fukuoka,” with the aim of contributing to regional prosperity.
1989 – Opening of Solaria Nishitetsu Hotel Fukuoka: Established as a core facility of a major redevelopment project in central Fukuoka, amid the city’s growing economic concentration.
1999 – Opening of Nishitetsu Inn Tenjin: Marked Nishitetsu Hotels’ entry into the accommodation-focused hotel business in response to a growing emphasis on efficient management following the economic downturn.
2011 – Opening of Solaria Nishitetsu Hotel Ginza: Opened in Ginza, Tokyo as the flagship property of the upgraded accommodation-focused hotel brand.
2015 – Opening of Solaria Nishitetsu Hotel Seoul Myeong-dong: The Group’s first overseas property, serving as a model for international expansion under the Nishitetsu Group’s future vision.
2016 – Opening of Nishitetsu Hotel Croom Hakata: Launched as the first property of the value-oriented, accommodation-focused “Croom” brand through the rebranding of the former Nishitetsu Inn Hakata.
Key Products or Services:
Nishitetsu Hotel Group operates four hotel brands across four regions—Japan, South Korea, Thailand, and Taiwan—with a total of 23 properties and 6,097 guest rooms (group total as of 2025).
Nishitetsu Grand Hotel is a full-service hotel offering accommodation, dining, banquet and conference facilities, and wedding services, while Solaria Nishitetsu Hotel, Nishitetsu Hotel Croom, and Nishitetsu Inn brands focus primarily on accommodation, providing comfortable and functional lodging.
Nishitetsu Hotels is scheduled to open Solaria Nishitetsu Hotel Osaka Honmachi in winter 2026, followed by Solaria Nishitetsu Hotel Fukuoka Airport in summer 2027.
International Operations:
As of 2026, the Group operates five properties under the Solaria and Croom brands across three overseas markets—South Korea, Thailand, and Taiwan— and plans to continue expanding its international presence.
Business Achievements:
Amid Japan’s prolonged economic slowdown beginning in the 1990s, Nishitetsu Hotels entered the accommodation-focused hotel business in 1999 with the opening of Nishitetsu Inn Tenjin. Through steady expansion at a pace of approximately one property per year, the business has grown into one of the Nishitetsu Group’s core pillars, generating annual sales of 31.7 billion yen.
Awards:
Nishitetsu Grand Hotel:
Solaria Nishitetsu Hotel Sapporo:
Nishitetsu Hotel Croom Hakata:
Solaria Nishitetsu Hotel Seoul Myeongdong:
Solaria Nishitetsu Hotel Bangkok:
Nishitetsu Hotel Croom Bangkok Silom:
Solaria Nishitetsu Hotel Taipei Ximen:
Company Goals & Objectives:
To deliver peace of mind and memorable moments to guests by providing warm Japanese hospitality and creating new experiential value.
To achieve high capital efficiency and generate stable profits resilient to changing environments, driving sustainable growth as a core pillar of the Nishitetsu Group.
To leverage accumulated expertise to strengthen collaboration both within and beyond the Group, expanding town development solutions and enhancing the value of the Nishitetsu brand.
To develop talent capable of delivering products and services that exceed customer expectations, while preserving and evolving the Nishitetsu Group’s hospitality DNA.
To contribute to sustainable, community-based town development through coexistence and co-creation with local communities, environmental initiatives, and the revitalization of culture, economy, and community.
