Friday, Sep 22, 2017
PHILIPPINE AMUSEMENT AND GAMING CORPORATION (PAGCOR)


Vision/Mission

Vision: By 2020, PAGCOR as the prime mover will make the Philippines the top gaming and entertainment destination in the ASEAN region, generating revenues that fund nation-building programs.

Mission:

  • To create an environment that propels the development of the Philippine gaming and entertainment industry.
  • To be a responsible and responsive partner of the Philippine government in its nation-building programs.
  • To establish and enforce a regulatory framework that preserves the integrity of the Philippine gaming industry

 

Organization Description

PAGCOR is a 100% government-owned and controlled corporation under the Office of the President. It is mandated to generate revenues for the government’s socio-civic programs, to operate and regulate games of chance in the country, and to help boost the tourism industry.

PAGCOR has consistently ranked as one of the Philippine government’s top revenue earners and a dependable partner in nation-building. Billions of the agency’s earnings go to high impact projects that benefit thousands of Filipinos.

In 2016, the agency generated P55.06 billion (approximately US$ 1.09 billion) in total revenues, surpassing the agency’s 2015 revenues by 16.62%. Of PAGCOR’s total earnings, P36.47 billion (approximately US$ 723 million) went to state coffers as part of PAGCOR’s contributions to nation-building.

PAGCOR also implements corporate social responsibility programs that aid the government in its nation-building efforts. These programs are geared towards education, sports development, youth empowerment and relief and rescue missions during calamities.

 

Background

Casino gaming in the Philippines, which started way back in 1938 has a complicated yet colorful history.

Prior to the creation of PAGCOR in 1976 by virtue of Presidential Decree (PD) 1869, clandestine casinos operated along Dewey Boulevard (now Roxas Boulevard) and in some cities like Cebu, Davao and Bacolod for the longest time.

Casino operations were shut down and re-opened a few times during the Marcos administration until President Corazon Aquino appointed an entirely new PAGCOR Board in 1987, headed by former Development Bank of the Philippines Governor Alicia L. Reyes.

Armed with a fresh mandate from the President, the new PAGCOR management started to institutionalize no-nonsense reforms whose main objectives were to help address poverty and social deprivation by efficiently managing the country’s casino operations.

Fast forward to the present, PAGCOR is now one of the government’s staunch partners in nation-building.

In its more than 30 years of existence, PAGCOR has been contributing significantly to government coffers and has implemented various socio-civic programs which aim to alleviate the plight of less privileged Filipinos.

Apart from its contribution to the government, PAGCOR is ISO 9001:2008 certified for Quality Management, which makes the agency at par with international standards in terms of quality management systems and practices.

 

Services

Under its Charter (Presidential Decree 1869), PAGCOR does not only regulate, operate, authorize and license games of chance, games of cards and games of numbers. It also generates revenues for the Philippine government’s socio-civic and national development programs as well as helping in the promotion of the local tourism industry.

 

Areas

PAGCOR operates eight Casino Filipino (CF) branches in major cities nationwide including Angeles in Pampanga, Bacolod, Cebu, Davao, Olongapo, Tagaytay, and Manila. It also has 36 gaming satellites and 12 licensed casinos nationwide. Cities hosting these casinos are given fixed amount for their respective community development projects.

PAGCOR’s satellites in Luzon include Fort Ilocandia Satellite and 365 Plaza Satellite in Ilocos Norte; Biñan Satellite, San Pedro Satellite and Paseo Sta. Rosa Satellite in Laguna; Binondo Satellite, Manila Grand Opera Satellite, Pan Pacific Satellite, Ronquillo Satellite, Tropicana Sta. Mesa Satellite, Universal Satellite, Winford Satellite and Citystate in Manila; Carmona Satellite, Kartini Satellite and Cavite Coliseum in Cavite; Mimosa Satellite and Leisure World Satellite in Pampanga; Madison Satellite in Mandaluyong; Malabon Satellite in Malabon; Networld Satellite, Sofitel Satellite and Midas Satellite in Pasay City; Oriental Pavilion Satellite in Bulacan; Subic Satellite and Venezia Satellite in Olongapo; and Tropicana Las Piñas Satellite in Las Piñas.

In Visayas, PAGCOR’s satellites include Talisay Satellite in Talisay City, Mactan Satellite in Lapu-Lapu City, Iloilo Satellite in Iloilo City, Parkmall Satellite in Mandaue City and Crown Regency Satellite and Fuente Osmeña Satellite in Cebu City.

In Mindanao, PAGCOR has Iligan Satellite in Iligan City, Apo View Satellite in Davao City and Tagum Satellite in Tagum City.

PAGCOR likewise regulates gaming outside its own casinos and satellites including poker clubs, commercial bingo operations, electronic gaming sites and licensed casinos.

Among the licensed casinos in the country are the Fontana Casino, Thunderbird Resorts & Casinos Rizal, Thunderbird Resorts & Casinos Poro Point, Casablanca Casino, Resorts World Manila, Westside City Resorts World, Widus Hotel and Casino, Royce Hotel and Casino, Solaire Resort and Casino, City of Dreams Manila, Midori Clark Hotel and Midori Clark Casino and Okada Manila.

 

Location

PAGCOR has three head offices in Manila that house various corporate departments:

1. Corporate New World Manila Bay

6/F New World Manila Bay Hotel
1588 MH Del Pilar cor. Pedro Gil Streets
Malate, Manila

2. CORPORATE OFFICE
1330 PAGCOR House
Roxas Boulevard
Ermita, Manila

3. CORPORATE OFFICE ANNEX 
Carmen Building
1105 U.N. Avenue cor Maria Orosa Streets
Ermita, Manila

 

Organization Goals & Objectives

Guided by the PAGCOR’s vision and mission and acting in accordance with its core values, the agency will continue to focus on the following strategic objectives hinged on two themes – economic relevance and governance. 

The key programs to be undertaken are identified under these objectives:

  1. Increase in the Gross Gaming Revenue of the Industry
  2. Increase contribution to national government coffers and nation-building efforts
  3. Increase the revenue of PAGCOR
  4. Ensure a conducive business environment within a level playing field
    1. Increase licensing investment commitments
    2. Ensure compliance by investors with the regulatory framework (development and implementation of performance scorecard system for licensees)
  5. Improve products and services and operational efficiency
    1. Maintain the Marketing Expense to Win Ratio at less than or equal to 10% 
  6. Enhance employee competency and motivation
    1. Readiness for ISO 9001-2015
    2. Under the program to develop and implement a competency-based HR system for employees, PAGCOR will undertake in 2017 the procurement of consultancy service for Phase 3 of the program which entails completion of position profiles (identification of required competencies per position) and baseline assessment (assessment of competencies of incumbents versus required competencies) in 2018.

 

Leaders

PAGCOR is now being headed by Chairman and Chief Executive Officer Andrea D. Domingo, a former Immigration Commissioner, Philippine Reclamation Authority General Manager and Pampanga Representative. Domingo is a Journalism graduate (Minor in Communication Research) from the University of the Philippines – Diliman.

Aside from Domingo, PAGCOR’s top executives which composed the members of the Board include President and Chief Operating Officer Alfredo C. Lim and Directors Carmen N. Pedrosa, Reynaldo E. Concordia and Gabriel S. Claudio.

 

Staff/Members

PAGCOR has 11,000 employees nationwide. The agency is headed by the Chairman and Chief Executive. Under her is one President and Chief Operating Officer, who handles the gaming operations, and three board of directors.

The agency’s executive committee is also composed of the following:

  • One (1) Senior Vice President
  • Two (2) Chief of Staff (COS)
  • One (1) Corporate Secretary
  • Three (3) General Managers
  • Three (3) Vice President
  • Eight (8) Branch Managers
  • 19 Assistant Vice Presidents
  • Six (6) Casino Operations Manager
  • Two (2) Satellite Casino Manager

The rest of PAGCOR’s workforce are composed of senior managers, officers, supervisors and rank and file employees.

PAGCOR considers its personnel its greatest asset. Their crucial role in the organization is not only limited to revenue generation through gaming operations but also in carrying out the agency’s socio-civic programs and various commitments to nation-building.

 

Highlights

  • January 1, 1977 - Marcos issued Presidential Decree No. 1067-A and legalized the opening of casinos. The PAGCOR with a mandate “to establish and operate clubs and casinos, sports gaming pools, and such other, for amusement and recreation, including games of chance.”
  • 1983 - Marcos issued Presidential Decree No. 1869, now known as the PAGCOR Charter, consolidating all previous legal instruments. The Charter listed the priority projects that should be funded from the earnings of PAGCOR, namely: flood control, sewerage and sewage, nutritional control, population control, Tulungan ng Bayan Centers, beautification, and Kilusang Kabuhayan at Kaunlaran. It also limited the clients of the casinos to tourists, foreigners and residents with a gross income of at least half a million pesos (equivalent to about P3 million in 2015). Each legal client was entitled to bring two guests each. The decree also prohibited government officials, members of the armed forces, and students from playing in the casinos.
  • July 25, 1987 – Former President Corazon Aquino issued Executive Order (EO) No. 260 which established the New PAGCOR, to distinguish it from the Old PAGCOR before the EDSA Revolution. The EO likewise added the option for casinos to pay fixed monthly rentals to the government. It also authorized the continued operation of the casinos established by Marcos.
  • The New PAGCOR was different from the old PAGCOR in various ways, such as: the casinos were managed not by Macau but by Filipinos; a PAGCOR Academy was established; finances became transparent; employee welfare included salary standardization, career development, performance awards, and religious activities; tax benefits were waived; more casinos were established or licensed; and revenues grew exponentially, enabling the corporation to be one of the government’s biggest sources of revenues.
  • June 2007 - Congress passed Republic Act No. 9487 and effectively extended the corporate life of PAGCOR  until July 2033, renewable for another 25 years.
  • Through the presidencies of Corazon Aquino, Fidel V. Ramos, Joseph Ejercito Estrada, Gloria Macapagal Arroyo and Benigno Aquino, the Board of Directors of PAGCOR was chaired in succession, by Magno A. Abrigo (1986), Emigdio S. Tanjuatco (1986), Norberto B. Quisumbing (1986), Alicia Ll. Reyes (1987 to 2001), Efraim C. Genuino (2001 to 2010) and Cristino L. Naguiat, Jr. (2010-2016).
  • In July 2016, President Rodrigo R. Duterte appointed Andrea D. Domingo to become the Chairman and Chief Executive Officer of PAGCOR.

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